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Tracing Beneficiaires is a trading style of William Stewart Investigations Ltd Registered in England Company Registration Number 07132518 and These Terms are for the Provision of Investigative, Tracing Activities, Surveillance Activities and Litigation Support Services.
THESE TERMS ARE EFFECTIVE FROM 20 April 2018
WHEREAS:
(1) These terms of business set out the basis on which we shall
conduct all matters undertaken for you and shall be read in
accordance with any covering communication. Any differences
arising in respect of individual matters shall be notified to you in
writing.
(2) We confirm having carried out a Conflict of Interest assessment and
none exists to prevent us from accepting your instructions set out in
our Proposal.
IT IS AGREED as follows:
1. Definitions and Interpretation
1.1 In this Agreement, unless the context otherwise
requires, the following expressions have the following
meanings:
“I”, “we”, “our”, “us” means the party instructed to carry
out the Services;
“Client”, “you” means the person who accepts a
quotation or offer for the provision of
Services to be provided by us;
“Business Day” means, any day (other than Saturday
or Sunday) on which ordinary banks
are open for their full range of normal
business in the UK;
“Commencement Date” Means the date in which we formally
accept your instructions in writing;
“Confidential
Information”
means, in relation to either Party,
information which is disclosed to that
Party by the other Party pursuant to or
in connection with this Agreement
(whether orally or in writing or any
other medium, and whether or not the
information is expressly stated to be
confidential or marked as such);
“Services” means the Services to be provided
by us;
“Term” means the term of this Agreement;
“GDPR” means The General Data
Protection Regulation (GDPR)
(Regulation (EU) 2016/679)
1.2 Unless the context otherwise requires, each reference
in this Agreement to:
1.2.1 “writing”, and any similar expression, includes
a reference to any communication effected by
electronic or facsimile transmission or similar
means;
1.2.2 a statute or a provision of a statute is a
reference to that statute or provision as
amended or re-enacted at the relevant time;
1.2.3 “this Agreement” is a reference to these
Terms as amended or supplemented at the
relevant time;
1.2.4 a Clause or paragraph is a reference to
a Clause of this Agreement.
1.2.5 a “Party” or the “Parties” refer to the parties to
this Agreement.
1.3 The headings used in this Agreement are for convenience
only and shall have no effect upon the interpretation of
this Agreement.
1.4 Words imparting the singular number shall include the
plural and vice versa.
1.5 References to any gender shall include the other gender.
1.6 References to persons shall include corporations.
2. Communication
2.1 We shall communicate with such of your officers, staff
and other advisers as appears to us to be appropriate. If,
however you have any specific security requirements
relating to the communication of information to you or
your company (as the case may be) then please advise
us.
2.2 Instructions given by the Client to us shall be in writing or,
if given orally, shall be confirmed by the Client in writing
not more than two business days after the order is given.
3. Liability
The Services we provide to you, which shall include any information
or advice given to you, is based solely on the information you have
given to us and does not constitute advice to any third party to whom
you may communicate it.
4. Rights of Third Parties
4.1 Our duties are owed only to the individual/company
whose instructions we are acting upon and we disclaim
any liability to any other persons regardless of whether
the Client instructs us on behalf of another.
4.2 The terms on which we are acting on the Clients matter
(contained herein or otherwise) are intended to be
enforceable solely by the contracting parties herein.
4.3 We do not accept any liability for services or information
provided by any third parties instructed by us on the
Clients behalf in respect of the relevant Services unless
there is prior agreement in writing by the third party.
5. Provision of Services
5.1 With effect from the Commencement Date, we shall,
throughout the course of the instructions, provide the
Services to the Client as agreed within the Clients
original instruction.
5.2 We shall provide the Services with reasonable skill and
care, commensurate with prevailing standards in the
litigation support, data processing and professional
investigation sector in the Jurisdiction in which our Head
Office is based.
5.3 We shall act in accordance with all reasonable
instructions given to us by the Client provided that such
instructions are lawful.
5.4 We shall be responsible for ensuring that the services
comply with all statutes, regulations, byelaws,
standards, codes of conduct and any other rules
relevant to their provision.
5.5 We may, in relation to certain specified matters relating to
the Services, act on the Client’s behalf. Such matters
shall not be set out in this Agreement but shall be agreed
between the Parties (any such agreement to be
confirmed in writing) as they arise from time to time.
5.6 We reserve the right to amend or supplement any terms
herein contained generally or specific to any matter by
providing notice in writing.
6. Client’s Obligations Pertaining to Services
6.1 The Client shall use all reasonable endeavours to
provide all pertinent information in their lawful instruction
to us that is necessary for us to provide the Services.
6.2 The Client may, from time to time, issue reasonable
lawful instructions to us in relation to our provision of the
Services, only insofar as they meet the specifications of
the service offered by us.
6.3 In the event that we require the decision, approval,
consent or any other communication from the Client in
order to continue with the provision of the Services or any
part thereof at any time, the Client shall provide the same
in a reasonable and timely manner.
6.4 If any consents, licences or other permissions are
needed from any third parties such as landlords,
planning authorities, local authorities, regulatory bodies
or similar, it shall be the Client’s responsibility to obtain
the same in advance of the provision of the Services (or
the relevant part thereof) unless otherwise specifically
agreed.
6.5 If the nature of the Services requires that we have
access to the Client’s premises or any other location,
access to which is lawfully controlled by the Client, the
Client shall ensure we have access to the same at the
times to be agreed between us and the Client as
required.
6.6 Any delay in the provision of the Services resulting from
the Client’s failure or delay in complying with any of the
provisions of this Clause 6 shall not be our responsibility
or fault.
7. Fees, Payments and Records
7.1 The cost of the Services shall be indicative of the type of
work undertaken and it is normal procedure for us to
provide an estimate or quotation in each instance. If there
are any changes in the Clients instructions or in the
circumstances of the matter at any time these shall be
reflected, as the Client deems fit, in an amended estimate
or quotation which shall be provided to the Client at the
earliest opportunity. In the event that we are unable to
provide an estimate, or we shall keep the Client informed
of the work in progress on a periodic basis or upon the
Clients request.
7.2 Where it is necessary to instruct a third party on behalf of
the Client, including but not limited to external
investigations, we will do so as the Client’s agent and the
Client shall be responsible for payment of the third parties
fees.
7.3 We may ask for funds on account to cover for initial fees
and disbursements and settlement of third parties’ fees.
Any request for any such monies shall not be an
estimate or a cap on any fee and unless payment was
made for a specified purpose, may be used to meet fees
when invoiced to the Client.
7.4 An Invoice, or receipted invoice, can be rendered at the
beginning, interim and or conclusion of a matter. We
reserve the right to render upfront and or interim invoices
during the course of the Services provided. Any particular
billing requirements of the Client should be given to us
prior to the Services commencing.
7.5 If Bills/invoices are payable before the end of the month
following month of invoice and we reserve the right to
charge interest at 8% above the underlying base rate and
other charges in relation to late payment and/or debt
recovery.
8. Confidentiality
8.1 Each Party undertakes that, except as provided by sub-
Clause 9.2 or as authorised in writing by the other Party, it
shall, at all times during the continuance of this
Agreement and in perpetuity after its termination:
8.1.1 keep confidential all Confidential Information;
8.1.2 not disclose any Confidential Information to
any other party unless agreed in advance or
as required by law, or in response to an order
of a Court of competent jurisdiction;
8.1.3 not use any Confidential Information for any
purpose other than as contemplated by and
subject to the terms of this Agreement;
8.1.4 not make any copies of, record in any way
or part with possession of any Confidential
Information; and
8.1.5 ensure that none of its directors, officers,
employees, agents, sub-contractors or
advisers does any act which, if done by that
Party, would be a breach of the provisions of
sub- Clauses 8.1.1 to 8.1.4 above.
8.2 The provisions of this Clause 8 shall continue in force in
accordance with its terms indefinitely, notwithstanding the
termination of this Agreement for any reason.
9. Documentation/Personal Data
9.1 We shall, during, and following completion of the Services,
retain any documentation or information, that may be
foreseen to be required in the future, but in any event for
no longer than a period defined within any Act referring to
a Limitation period for bringing a legal action in a
competent court in the jurisdiction in which the Services
were provided and shall dispose, destroy or delete any
information which is deemed to be extraneous.
9.2 During such retention period personal data processed by
us on the Clients behalf will be kept securely and where
transferred to the Client or a sub-processor or third party
instructed by the client, it shall be encrypted and/or
compliant with the requirements under Article 32 of the
General Data Protection Regulations (GDPR).
9.3 We will, if so instructed, offer to the Client or data subject,
without charge, assistance should a data subject formally
serve upon the Client a Subject Access Request or other
obligation under chapter III GDPR. Any Subject Access
Request served on us directly will be referred to the
Client immediately upon receipt.
9.4 In the event of a data breach during the processing of
personal data under the terms of this contract the Client
shall be notified immediately, and we will provide
assistance to the Client in order to comply with Article
28(f) of GDPR.
9.5 We shall upon request submit audits and undertake to
inspect and provide the Client with requisite information
to ensure compliance with its Article 28 obligations. We
will inform the Client immediately if there is a danger of
something infringing the GDPR or other data protection
law of the United Kingdom, EU or a member state.
9.6 For the avoidance of doubt instructions are accepted on
the basis that our services are conducted under the
direction of the Client and as such we shall be deemed to
be the Data Processor and the Client, and/or the principal
shall be deemed the Data Controller, unless we
determine the manner and the purpose of the processing,
in which case, we shall be Data Controller or Joint Data
Controller. The handling of personal data will be in
accordance with the Clients instructions and direction.
9.7 All instructions are carried out with due consideration
given to the provisions and requirements of the Bribery
Act 2010 and accordingly no part of the instructions will
be conducted in breach thereof.
9.8 We shall meet the responsibilities to ensure all staff,
internal, external or contracted and its supply chain
workers are not victims of modern slavery or human
trafficking. The safeguards against modern slavery or
human trafficking are carried out with due diligence
procedures.
10. Limitation of Liability
10.1 This Clause 10 sets out the entire financial liability of the
Parties (including that for the acts or omissions of their
employees, agents or subcontractors) to each other for
any breach of this Agreement; any use made by the
Client of Services; and any representation, statement or
tortious act or omission (including, but not limited to,
negligence and breach of statutory duty) arising out of or
in connection with this Agreement.
10.2 Neither Party shall be liable to the other, whether in
contract, tort (including negligence), restitution, or for
breach of statutory duty or misrepresentation for any loss
of profit, loss of goodwill, loss of business opportunity,
loss of anticipated saving, loss or corruption of any data
or information, or any special, indirect or consequential
damage or loss that may be suffered by the other Party
that arises out of or in connection with this Agreement.
10.3 Without prejudice to Clause 10, our total liability arising
out of or in connection with this Agreement (whether in
contract, tort (including negligence), restitution, for breach
of statutory duty or misrepresentation or otherwise) shall
be limited to the value of the services in respect of any
and all other acts or omissions.
11. Force Majeure
11.1 No Party to this Agreement shall be liable for any failure
or delay in performing their obligations where such failure
or delay results from any cause that is beyond the
reasonable control of that Party. Such causes include, but
are not limited to: power failure, internet service provider
failure, industrial action, civil unrest, fire, flood, storms,
earthquakes, acts of terrorism, acts of war, governmental
action or any other event that is beyond the control of the
Party in question.
11.2 In the event that a Party to this Agreement cannot
perform their obligations hereunder as a result of force
majeure for a continuous period of 4 weeks, the other
Party may at its discretion terminate this Agreement by
written notice at the end of that period. In the event of
such termination, the Parties shall agree upon a fair and
reasonable payment for any and all Goods delivered
and/or any and all Services provided up to the date of
termination. Such payment shall take into account any
prior contractual commitments entered into in reliance on
the performance of this Agreement.
12. Term and Termination
12.1 This Agreement shall remain in force from the
commencement date of this Agreement and shall
continue to the termination of this Agreement.
12.2 We will treat as confidential all information concerning the
Clients business affairs received as a result of instructions
received and not disclose the information to any third
party save to those persons whom we deem necessary
and solely for the purpose of the carrying out the Clients
instructions unless such information (a) is or becomes
generally available to the public or (b) is required to be
disclosed in any jurisdiction by a law.
12.3 We, in the provision of the services, may be required to
outsource all or part of the services to a subcontractor/
sub-processor. It is unequivocally agreed that
this is solely within our discretion and that you
acknowledge that you specifically agree to us doing so.
Wherever possible, any sub-contractor/sub-processor will
be a Member of the Association of British Investigators,
and you can find details of their members on their website
at www.abi.org.uk. In some instances, we will use subcontractors/
sub-processors who are not members of the
Association of British Investigators, but that meet our
requirements as specialists. In the event that we do so,
we may notify you of their details. If you do not give
permission for us to instruct sub-contractors/subprocessors
at our sole discretion, you must notify us in
writing in the initial instruction or as soon as reasonably
practical thereafter and in any event before we commence
the services, and we will then seek your further
permissions if necessary. It is acknowledged that all subcontractors/
sub-processors will be bound by all of the
conditions contained within these terms.
12.4 For the purpose of law enforcement and/or fraud
awareness/prevention or enforcement it is agreed that
non-personal data acquired by us may be shared at our
discretion. Personal data however will remain confidential.
12.5 We reserve the right to conduct due diligence prior to the
commencement of the Services of the client and their
instructions. This may require proof of the Clients identity
and or compliance with the Money Laundering
Regulations in the jurisdiction in which the Services are to
be provided.
12.6 We reserve the right to terminate the provision of our
services to the Client by providing written notice delivered
to the Clients address or by email. The Client may also
terminate their instructions to us on any matter at any
time by providing us with written notification.
Notwithstanding any termination by either party, the Client
agrees to pay any outstanding fees and costs incurred up
to the date of termination or the fixed fee agreed.
12.7 In accordance with clause 12.3 above, in the unlikely
event that we cease trading, or you are unable to contact
us for a period of not less than 4 weeks, any subcontractor/
sub- processor instructed by us, will, by default,
become joint data controller with you. In this event, and if
you are unaware of whom the sub-contractor/subprocessor
is, you should contact the Secretariat at the
Association of British Investigators who may be able to
locate the information for you. Once you are in contact
with that Member, the Member, shall cease to be joint
data controller, and shall, in accordance with clause 12.3
which binds them to these terms, revert to the position of
processor/sub-processor.
13. Effects of Termination
Upon the termination of this Agreement for any reason:
13.1 any sum owing by either Party to the other under any of
the provisions of this Agreement shall become
immediately due and payable;
13.2 all Clauses which, either expressly or by their nature,
relate to the period after the expiry or termination of this
Agreement shall remain In full force and effect;
13.3 termination shall not affect or prejudice any right to
damages or other remedy which the terminating Party
may have in respect of the event giving rise to the
termination or any other right to damages or other
remedy which any Party may have in respect of any
breach of this Agreement which existed at or before the
date of termination;
13.4 subject as provided in this Clause 13 and except in
respect of any accrued rights neither Party shall be under
any further obligation to the other; and
13.5 each Party shall (except to the extent referred to in Clause
8) immediately cease to use, either directly or indirectly,
any Confidential Information, and shall immediately return
to the other Party any documents in its possession or
control which contain or record any Confidential
Information upon request of the other Party.
14. No Waiver
No failure or delay by either Party in exercising any of its rights under
this Agreement shall be deemed to be a waiver of that right, and no
waiver by either Party of a breach of any provision of this Agreement
shall be deemed to be a waiver of any subsequent breach of the
same or any other provision.
15. Further Assurance
15.1 Each Party shall execute and do all such further deeds,
documents and things as may be necessary to carry
the provisions of this Agreement into full force and
effect.
15.2 From time to time we may wish to issue publicity about
our Services which may include details of previous case
scenarios. We shall make no specific references to the
Clients matter which may reveal or otherwise lead to be
revealed any information which shall be subject to
Clause 8 herein
15.3 We reserve the right to act on behalf of other
individuals/companies who operate in the same locality
as the Client or any related subject area subject to our
obligations of confidentiality and Conflict of Interest as
contained herein.
15.4 In the event that the Client is not satisfied with the Service
provided, a written complaint should be made to us in the
first instance. All complaints will be handled in an efficient
manner and all attempts will be made to solve them
quickly. In the event that the Client remains dissatisfied,
and where a Member of the Association conducted the
Services, the Client should then refer to the disciplinary
procedures available against individual members through
the Association of British Investigators,
(www.TheABI.org.uk), which in the first instance will
advise on whether any of its code or ethics or byelaws
have been breached.
16. Severance
In the event that one or more of the provisions of this Agreement is
found to be unlawful, invalid or otherwise unenforceable, that / those
provision(s) shall be deemed severed from the remainder of this
Agreement. The remainder of this Agreement shall be valid and
enforceable.
17. Law and Jurisdiction
These terms of business are governed by and shall be construed
in accordance with the laws of the jurisdiction applicable to our
head office (principal place of business) and you agree to submit
to the exclusive jurisdiction of the Courts therein.
18. Agreement to these Terms
The Client shall agree to be bound by these Terms, by instructing
or continuing to instruct us and upon condition that we accept or
indicate or imply acceptance by commencing the Service.